1. DATA COLLECTION AND USE GENERALLY
Coolpad is committed to protecting the online privacy of web visitors, users and customers of all of Coolpad Services (hereafter “user or users”).
From time to time Coolpad may transfer or merge any Personal Information collected off-line to its online databases or store off-line information in an electronic format.
2. PERSONAL INFORMATION THAT WE MAY COLLECT
In order to provide certain Services or enable certain features in Coolpad’s apps to function, Coolpad may request certain Personal Information from the user. This includes the user’s submissions to complete registration forms, respond to surveys and polls, purchase or register products, download updates, and similar actions that relate to use of Coolpad Services.
Personal Information is any information that can be used to identify a specific person, and includes your name home or other physical address, online contact information such as an email address, contact preferences, device identifiers such as an IM VoIP identifier, or video chat identifier; screen name or user name where it functions as online contact information; or a telephone number.
Personal Information also includes a Social Security number; a persistent identifier such as a cookie number, an IP address, a processor or device serial number, or a unique device identifier; a photo, video, or audio file; geolocation information, or credit card information.
3. NON-PERSONAL INFORMATION
When users access or use all or any of Coolpad Services, we may also collect “non-Personal Information”. We consider “non-Personal Information” to be information that cannot be used to identify a specific person or which is aggregated. This may include demographic information, such as education level, profession, zip code, or interests. Non-Personal Information may also include technical information or other anonymous data that cannot lead to the identification of a specific person.
However, if any Personal Information is combined with non-Personal Information, Coolpad will treat it as Personal Information.
Any submissions that users make to any public areas of the Coolpad website such as bulletin boards (“Public Areas”) will be public and are not be considered Personal Information. We do not control, and are not responsible for, the actions of other users of the Coolpad Services or of third parties with respect to any information posted in Public Areas. Information that users submit to Public Areas may be collected and used by others to send users unsolicited messages and for other purposes, over which Coolpad has no authority to restrict nor any obligation to do so.
4. PURPOSES AND USES OF PERSONAL INFORMATION THAT WE COLLECT
Coolpad collects Personal Information in order:
a) to provide you with a Service or access to an app which you have requested
b) to inform you software or app updates or changes;
c) to help create, develop, operate, and improve our, services or content;
d) to ensure account network security, such as pre-screening potentially illegal content
e) to verify your identity, assist with identification of users, and to determine appropriate services.
f) to notify you of changes to our terms, conditions, and policies;
g) for internal purposes such as auditing, data analysis, and research to improve our services and customer communications.
The Personal Information we collect is used to provide users of the Coolpad Services with any Services which a user may request, to communicate with users, or to allow them to participate in online surveys and publish the results thereof.
We use aggregated non-Personal Information about our users to understand our website’s demographics, such as the geographic distribution of our users, the number of users visiting a certain location, or a combination of these and/or other demographics. We may also use the Personal or non-Personal information we collect to analyze how Coolpad Services are being used, to improve the content of the Coolpad Services, and for marketing and promotional efforts, including direct marketing, so that we may send users of Coolpad Services information about products and services which may be of interest.
If you e-mail us with questions or comments, we may use your Personal Information to respond to your questions or comments, and we may save your questions or comments for future reference. Coolpad may asked for your express consent to being contacted by e-mail, and for permission (either positively or by way of “opt out” procedures) to send you information about products and services that may be of interest to you, and which communications we or our affiliates may send to you. Upon your consent, you may subscribe by email address to an electronic newsletter about Coolpad Services. You have the option at any time to change your preferencesor opt out here: https://coolpad.us5.list-manage.com/profile/?u=00514edbe8cf586789cd0ea24&id=3e8b1c7de6&e=fd00aa3b96
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and click stream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. We reserve the right to use this general information in designing our advertising and marketing services, but we are not obligated to do so. Notwithstanding, we will not use any Personal Information in connection with the design and development of our advertising marketing services in any manner that discloses any of your Personal Information.
In some of our email messages, we may employ a “click-through URL” linked to some portion of the Coolpad Services. When users click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our user communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to users.
6. DISCLOSURE OF INFORMATION TO THIRD PARTIES
Co-Branded Services and Features
Coolpad Services may also offer co-branded services, such as events and/or promotions with other companies or an affiliate (“Co-Branded Partner”). Such services and features may be hosted on our website and/or on our Co-Branded Partner’s website.
We will ask you to opt in and give your affirmative consent to both the provision of Coolpad Services and to permit our Co-Branded Partners to collect and use your Personal Information for the purpose of registration or your use of the co-branded service or feature, fulfillment of the service or feature, for marketing or administrative purposes. If you wish to opt-out of our co-branded service, you may notify Coolpad and Coolpad will notify its Co-Branded Partner to refrain from further use of your Personal Information for any of these purposes.
Business Transactions Involving Coolpad Services: We may engage in commercial transactions such as buying, selling or combining the Coolpad Services with other businesses. In such cases, we will not share your Personal Information with those other businesses, without disclosing to you Coolpad’s intention to share your Personal Information with its contract partner. You may request that Coolpad not share this Information or request Coolpad to delete your Personal Information.
You, the user, understand that not sharing such information may prohibit Coolpad and its contracting partner from providing a new service or feature to you.
Third Party Advertisers
We may use third-party companies to deliver specific advertisements to users. These companies may collect non-Personal Information about your visits to our website and other use of the Coolpad Services in order to provide advertisements about products and services that may be of interest to you and/or other users. These companies may also aggregate non-Personal Information for use in targeted advertising, marketing research, and other similar purposes. These companies may place their own cookies on your computer. If you want to prevent a third-party advertiser from collecting and using this information, you must visit each third-party advertiser’s website directly and opt-out.
We may disclose Personal Information when we are required to do so under applicable law, when we are the subject of a court order, or when any law enforcement authority or regulatory agency which has jurisdiction to do so requests that we provide such Personal Information. We may also disclose Personal Information to the extent necessary to enforce our rights under law or pursuant to any agreement, or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of ourselves and our employees and other agents, the Coolpad Services, our users, and/or other third parties.
PLEASE SEE OUR CHILRENS DISCLOSURES To Be Updated November 2020.
8. SECURITY OF THE INFORMATION WE COLLECT
The security of all Personal Information is important to us. We maintain physical, electronic, and procedural safeguards to secure Personal Information. However, please remember that there is always some risk in transmitting information electronically prior to our collection, and there are constant security risks associated with being interconnected, as well as criminal and other elements that seek to test electronic security measures and/or retrieve confidential data.
The Personal Information we collect is stored on databases that we control. We use security measures that we deem to be consistent with industry standards, such as firewalls and encryption technology, to protect the Personal Information we collect, We restrict access to Personal Information to employees, contractors and/or other agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
9. USER GENERATED CONTENT UPLOAD
Registered users that submit content to us agree to have certain Personal Information posted on our website as well as on any other platform on which we operate or provide services, or, if such feature is offered in connection with a Co-Branded Partner, on our Co-Branded Partner’s website. Registered users that upload videos may also be required to submit additional Personal Information. Coolpad may screen videos for content and not posted them if, in our sole and complete discretion, we believe that posting the video is in any way harmful to our interests, the interests of any user, or the interests of any third party.
Any submissions that you may make to any public areas of our website, such as postings to bulletin boards (“Public Areas”) are public and will not be considered Personal Information.
We do not control, and are not responsible for, the actions of other users of the Coolpad website with respect to any information users post in Public Areas. Information that users submit to Public Areas may be collected and used by others to send users unsolicited messages or for other purposes.
10. CONTESTS AND SWEEPSTAKES
Registration may not always be required to enter promotions such as contests and sweepstakes. Or, they may have a separate registration process which requests the user to submit his or her Personal Information. The entry page and/or rules of any contest will provide the specific requirements for the promotion concerned. You may opt-in or out to special offers from our advertisers in connection with many these promotions at the application link or option provided.
11. QUESTIONS OR REQUESTS ABOUT PERSONAL INFORMATION
Coolpad Technologies, Inc.
530 Technology Drive, Suite 100
Irvine, CA 92618
Attention: Customer Support
You may also call us at 1.877.606.5753
If you request that we change any of your information, we will, after verification of the user making the request, respond to acknowledge your request as provided for by applicable law and comply with your request.
Where you are able to opt out of transfer or sharing of you Personal Information, please see the opt out button or other option made available by link to opt out.
Coolpad makes reasonable efforts to ensure that all of your Personal Information stored in our databases will be updated, corrected, changed or deleted, as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information removed from, or changed in, our active service databases. We also maintain archives of web logs, database and other systems. For disaster recover, legal and other non-marketing purposes. We may retain such information to resolve disputes, troubleshoot problems and enforce our Terms and Conditions for any app or service we provide.
12. ABOUT COOLPAD
Coolpad refers to Coolpad Technologies, Inc., a Delaware corporation. Coolpad is a subsidiary of Coolpad Group Limited whose affiliates include Yulong Computer Telecommunication Scientific (Shenzhen) Co., LTD. Each of the foregoing entities is a separate and distinct legal entity, and no entity is authorized to or can accept or receive service of process on behalf of any other entity. No company within Coolpad Group is legally liable for another unless specifically agreed to in writing or such liability is imposed by law.